All Inclusive

Luxury is more than just high-end amenities and services; it’s a state of being. Experience a place made exclusively for you, where every detail is treated with the utmost care and importance, creating a paradise unlike any other.

• Tropical parties, scavenger hunts, Olympic games, contests, karaoke, theme nights. Ask the hotel what activities are available upon arrival, as they vary according to the time of year.
• Guests can use all the facilities and restaurants (except the buffets) of the all hotels of the complex. (Zonas "Solo Adultos" y Luxury Bahía Principe Sian Ka'an para mayores de 18 años)
• Lounge chairs, beach umbrellas and towel service for the beaches and pools
• Mini-bar with alcoholic drinks (restocked daily)
• International entertainment programs for adults and children (day and night)
• Children’s activities in the Mini-Club (4-11 years)
• Teen's Club (11-16 years)
• Organized games and activities
• 1 hour per day free (subject to availability and Upon request,) paddle surf, kayaks, tennis, catamarans for hire, snorkeling.
• Sports: soccer, basketball, volleyball, boogie boards
• Diving lesson in the pool (subject to availability and upon request, a lesson per person per stay)
• Gym, stretching
• Aerobics and dancing classes 
• Free entry to the nightclub at “Hacienda Doña Isabel” with local drinks included (premium drinks with additional charge, 18 +)
• Unlimited á la carte dinners in restaurants (reservation and formal dress required)
• Local taxes and tips
• 24 hours free WI-FI throughout the hotel 
• Wide selection of local drinks, beer and soft drinks in the hotel's bars 
• Local drinks and soft drinks in the Plaza Mayor Bar located in the Hacienda Doña Isabel
• Snack Bar with traditional American food and snacks, open 24 hours a day
• Safe
• Room Service
• Evening turn-down service
• Butler's Menu (upon request)

With additional Charge

• Water sports offered by Scubaquatic including scuba diving (PADI), sailing classes, paddle boarding, hire catamarans with dive team, fishing, banana boats, and more
• Babysitter service (upon request, children 2-12 years)
• All motorized sports and vehicles
• Beauty and massage treatments in the Bahia Spa
• Laundry service
• Medical service and pharmacy
• Telephone calls, mail and fax
• Drinks in the Sports Bar
• Wedding services
• Dolphin aquarium
• All services and items not specified under "All-inclusive”
• Premium Wi-Fi
• Romantic dinner services